Job Description

As our Client Relations Officer, you'll be the heart of our client experience. You'll build trust and ensure a seamless journey for businesses looking to set up and operate in Saudi Arabia. Responsibilities: 1-Be the primary point of contact for assigned clients, acting as their trusted advisor throughout the business setup and operational stages. 2-Respond to client inquiries and requests in a timely and professional manner, providing clear and concise information. 3-Coordinate and manage client tasks related to our core services, including: -Business visa requests -Licensing applications -Iqama requirements -Company incorporation procedures -Recruitment needs -Document collection and control 4-Proactively identify client needs and recommend solutions based on our suite of services. 5-Build strong relationships with clients, exceeding expectations whenever possible. 6-Maintain accurate and up-to-date client records. 7-Escalate complex issues. 8-Contribute to a positive and collaborative work environment. Qualifications: -Minimum 2 years of experience in a client relations or similar customer service role. -Proven ability to build and maintain strong relationships with clients. -Excellent communication and interpersonal skills, both written and verbal, with a focus on clear and concise explanations. -Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously. Fluency in English. -Knowledge of Saudi Arabian business regulations and procedures is a plus. -Valid Iqama and must be transferable to our company is required. -Ability to work independently and as part of a team. -A positive and professional attitude with a passion for helping businesses succeed. Please send your CV