Job Summary: We are seeking a highly motivated and energetic individual to join our team as a Client Ambassador. The ideal candidate will possess excellent communication skills, a customer-centric approach, and a strong ability to build and maintain client relationships. As a Client Ambassador, you will be responsible for providing outstanding service to our clients, ensuring their needs are met, and fostering long-term partnerships.Key Responsibilities:

• Act as the primary point of contact for clients, addressing their inquiries and concerns promptly and professionally.
• Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Collaborate with internal teams to ensure client satisfaction and successful project delivery.
• Conduct regular check-ins with clients to gauge satisfaction and identify opportunities for improvement.
• Provide clients with product updates, training, and support to enhance their experience.
• Handle client feedback and resolve any issues or complaints in a timely and effective manner.
• Assist in the development and implementation of client retention strategies.
• Prepare and present reports on client interactions, satisfaction, and areas for improvement.
• Stay up-to-date with industry trends and best practices to continuously improve client engagement.
• Participate in client meetings, events, and networking opportunities to represent the company.

Qualifications:

• Bachelor\'s degree in Business, Marketing, Communications, or a related field.
• Proven experience in a client-facing role, preferably in a similar industry (Healthcare)
• Excellent interpersonal and communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to manage multiple clients and projects simultaneously.
• Proficiency in using CRM software and other relevant tools.
• A proactive and positive attitude, with a passion for delivering exceptional client service.

Due to the volume of applications, only suitable candidates will be contacted.

Inspire Selection