ABOUT THE COMPANY:
Seline Clinic , renowned as the leading full-cycle aesthetic medical clinic in Russia. As part of our expansion to the heart of the Middle East, we are looking for experienced "Client Advisor" to join our team. He/She will play a crucial role in promoting our aesthetic services, educating clients on treatment options, and ensuring an exceptional experience for each client.
•JOB DESCRIPTION: •
• Engage with clients in person, by phone, and through digital channels to discuss aesthetic treatments and services.
• Understand client goals and concerns, and provide recommendations based on services offered.
• Conduct consultations to provide treatment information, pricing, and potential results.
• Build lasting client relationships by offering exceptional customer service and follow-up.
• Meet and exceed monthly sales targets by effectively promoting treatments, memberships, and package deals.
• Maintain a comprehensive knowledge of all services, promotions, and new treatments to present to clients.
• Track and report on sales metrics, trends, and opportunities for growth.
• Work closely with clinicians, aestheticians, and management to create a cohesive and supportive environment for clients.
• Provide feedback from clients to ensure continuous improvement of services and customer experience.
•JOB REQUIREMENTS: •
• Bachelors Degree
• Proven experience in sales, preferably within an aesthetic clinic preferably in Wellness Spa department or (e.g., plastic surgery, beauty, wellness, or medical aesthetics).
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Exceptional communication skills, both written and verbal.
• Good pleasing personality with excellent communication, planning, organization, interpersonal and presentation skills.
• Aesthetics Clinic experience in Dubai (preferred)
• Russian language will be an added advantage.
COMPENSATION & REWARDS:
• Compensation is one of the best in the industry w/ local benefits.
• Strong incentive scheme upon achieving target.
• KPIs.
Job Type: Full-time
Application Question(s):
• What is your notice period?
• What is your salary expectation in AED?
• How many years of experience do you have in Aesthetic Clinic industry?
• Do you have experience as a Client Advisor in Wellness Spa?
Application Deadline: 20/10/2024
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