Job Description

We are an ISO 9001:2015 Certified company looking for a cleaning Operations Manager. Experience: 10-15 years Knowledge ; BICS qualified Specialization; Mall & Hospitality line preferred Supervision Exp : At least 200- 300 Manpower Job Responsibilities: Developing, executing, and ensuring company SOPs are followed throughout assigned sites Building open and trusting relationship with clients to achieve long term partnership and contractual renewal Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job sites and surpass the client's expectations Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works Managing overall staff motivation, discipline, development, and performance according to the organisational, human resource and government manpower policies Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness Planning of manpower deployment at various sites to meet the contractual requirement of clients Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly. Handle the budgeting of sites assigned and ensuring that it is kept within Job Requirements: Management Skills, Planning, compliance, organisational, analytical and decision-making skills Oral and written communication skills Tactful and discreet when dealing with people and confidential information Leadership and motivational skills to rally people towards goals achievement Able to work well with the organisation and able to interact with all levels Effective communication and interpersonal skills, bilingual in both English and a second language Computer, administration, and presentation skills Ensure all HR Matters and company direction flow smoothly to the ground level and achieve high level of buy-in Job Benefits: Good remuneration package including flexible benefits, and allowances Performance Bonus Training and learning opportunities Career progression and development Employee engagement and welfare programmes Please send your CV