Job Description

The Role

Manage the operation and maintenance of all common area and assets in all RAK Properties managed communities. Managing in-house staff and outsourced service providers in accordance with contract SLA. Enhancing team competency through regular trainings, ensure all the service delivered in an effective, efficient and professional manner to the complete satisfaction of all direct and indirect clients. Handling of customers, vendors, service providers, contractors and related parties who are directly or indirectly contribute to successful management of communities. o Develop and implement preventive maintenance programs for all common area facilities. o Manage and supervise facility maintenance staff, contractors, and vendors. o Ensure that all sub-contracted staff being engaged on operational delivery are approved and competent for the specific tasks. o Fully responsible for ensuring the availability of staff at all the times for scheduled works and emergency requirements. Able to meet the required service delivery levels. o Ensures the availability of all required stock materials at a minimum level all times delivering the required services on time and within schedule. o Conduct regular inspections of common area facilities to identify potential hazards and ensure compliance with local and federal regulations. o Maintain accurate records of maintenance and repair activities, as well as expenses. o Prepare and issue brief scope of works, RFP's, tender documents etc. for Civil works, carry out technical evaluation and provide recommendations o Monitor schedule of reactive maintenance works based on priorities and ensure proper quality of work by the team. o Establish and ensures that health and safety standards are being followed at work site whenever works are on-going. o Periodic site visits to ensure the work is executed as per the agreed time and within allocated budget while meeting the best industry practices. o Responsible in doing periodic progress reports, weekly and monthly reports. o Perform other tasks that are closely related to the position, as assigned by the Line Manager/HOD.



Requirements

• Bachelor Degree / Diploma in Civil Engineering with good background experience in maintenance activities. Experience: o Graduate with 5-7 Years of Experience o At least 6-8 years of relevant work experience in FM dept. (Real Estate /Community management field/Facilities management industry). Skill Sets: o Good knowledge about material cost, ability to prepare quotation and estimation o Customer service skills. Ability to interact with technical and non-technical personnel and possess good communication skills o Computer literate and familiar with other FM System software o Ability to work quickly and under pressure o Good practical and technical skills and can work as part of team o Hold a valid UAE driving license.


About the company

RAK Properties is one of the leading property development and tourism infrastructure firms in the UAE. With proven excellence in a wide range of projects including mixed-use community developments, strategically placed retail shops, health spas and hotels, RAK Properties Public Joint Stock Company (PJSC) plays a central role in shaping the lifestyle of residents of the United Arab Emirates. Founded in 2005 from the vision of His Highness Sheikh Saud Bin Saqr Al Qasimi, Ruler of Ras Al Khaimah, RAK Properties delivers high-quality and professionally managed projects that provides its customers with the highest level of service, while maximizing the value of their investments. RAK Properties has sound capital of AED 2 Billion. The Initial Public Offering (IPO) of RAK Properties in early 2005 was over subscribed by almost 57 times. In its mission to lead the development of real estate and tourism infrastructure in Ras Al Khaimah. RAK Properties aims to attract foreign investors of repute to launch state of the art projects, including luxurious hotels, resorts and malls. In doing so, RAK Properties serves as a catalyst for a dynamic property market in both Ras Al Khaimah and the wider United Arab Emirates.