Job description
We are seeking a dynamic and detail-oriented female Operations Executive to join our team. The ideal candidate will be responsible for overseeing daily operations, ensuring that our properties are managed efficiently and effectively. You will play a crucial role in enhancing our service delivery and supporting our growth in a competitive market.
Key Responsibilities:
• Manage daily operations of Airbnb properties, ensuring high standards of service and guest satisfaction.
• Coordinate with housekeeping and maintenance teams to ensure properties are in excellent condition.
• Monitor and optimize operational processes to improve efficiency and reduce costs.
• Assist in budget management and financial reporting.
• Support the onboarding process for new properties and homeowners.
• Handle guest inquiries and resolve issues promptly and professionally.
• Collaborate with marketing and sales teams to promote properties and attract new clients.
• Prepare regular reports on property performance and operational efficiency.
Qualifications:
• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 2 years of experience in operations management, preferably in the hospitality or property management sector.
• Strong organizational and multitasking skills with a keen eye for detail.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite and property management software.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of the Dubai real estate market is a plus.
What We Offer:
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.
• Flexible working hours.
Job Type: Full-time
Language:
• Chinese (Required)
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