Company DescriptionFounded in 2008 by Serge Trigano and his sons J\xc3\xa9r\xc3\xa9mie and Benjamin (co-founders of Club Med), Mama Shelter is a creator of living spaces and a daily director!These are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price.More than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy.Whatever your role, we\'re all here to make the customer experience as unforgettable as possible.Our mission: to bring little moments of happiness to people.Our growth has enabled us to offer our teams great career paths through internal development and international mobility, and it\'s not a question of diplomas or years of experience.Mama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021.Our commitment to diversity and inclusion:Mama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender-neutral, so the masculine gender is used here to lighten the text.Would you like to do the opening of our Mama Shelter Dubai? \xf0\x9f\x8f\xa8THE MISSION?Ready to keep the heart of Mama\'s kitchen running smoothly and sparkling clean? \xf0\x9f\x8d\xbd\xef\xb8\x8f\xe2\x9c\xa8 We\'re looking for a Chief Steward to lead our back-of-house team, ensuring top-notch hygiene, safety, and seamless operations at Mama Shelter Dubai!Your mission, should you choose to accept it:
You\'re the hygiene guru, mastering all UAE health & safety regulations and ensuring we\'re HACCP-compliant at every turn. \xf0\x9f\xa7\xbc\xe2\x9c\x94\xef\xb8\x8f
Keep breakages in check and give feedback to reduce losses. Mama\'s dishes deserve it! \xf0\x9f\x8d\xbd\xef\xb8\x8f\xf0\x9f\x92\xa5
Control costs like a pro and manage payroll efficiently to keep things smooth and flexible. \xf0\x9f\x92\xb8\xf0\x9f\x92\xa1
Take charge of stewarding operations, from staffing to ensuring a clean and organized back-of-house, all while providing friendly and professional service. \xf0\x9f\x91\xa5\xf0\x9f\x94\xa7
Be hands-on during busy times, assisting your team and leading by example. \xf0\x9f\x99\x8c\xf0\x9f\x92\xaa
Stay on top of inventories, managing all equipment and supplies so everything\'s ready when it\'s needed. \xf0\x9f\x93\xa6\xe2\x9c\x85
Coordinate daily with the kitchen and F&B teams, making sure clean and dry equipment is always available. \xf0\x9f\x91\xa8\xe2\x80\x8d\xf0\x9f\x8d\xb3\xf0\x9f\x8d\xb7
Oversee the night cleaning and ensure the highest standards are met across all areas. \xf0\x9f\x8c\x99\xf0\x9f\xa7\xbd
Collaborate with the Executive Chef and Hygiene Manager to ensure we\'re always in tip-top shape. \xf0\x9f\x91\xa8\xe2\x80\x8d\xf0\x9f\x8d\xb3\xf0\x9f\x91\xae\xe2\x80\x8d\xe2\x99\x82\xef\xb8\x8f
Handle guest and employee inquiries with warmth, professionalism, and a smile. \xf0\x9f\x98\x8a\xf0\x9f\x92\xac
Lead your team with training, feedback, and mentorship, creating a positive environment where everyone can thrive. \xf0\x9f\x8c\x9f\xf0\x9f\x8e\xaf
QualificationsMADE FOR YOU? ONLY IF\xe2\x80\xa6
You\'re the pro in tough situations: Always one step ahead, you stay calm and make the right call when things get tricky. \xf0\x9f\x92\xaa
You\'re as real as it gets: Integrity and professionalism are your middle names, and you always keep it 100% honest. \xf0\x9f\x8c\x9f
Transparency is your thing: Your motives, methods, and goals are clear as day. No smoke and mirrors here! \xf0\x9f\x94\x8d
You own your oops moments: Mistakes happen - you own them, learn from them, and help the team avoid them next time. \xf0\x9f\x99\x8c
Business with a heart: You believe in doing things right, with honesty and fairness. No shortcuts. \xe2\x9a\x96\xef\xb8\x8f
You keep secrets safe: Confidentiality is your superpower. Sensitive info stays in the vault. \xf0\x9f\x97\x9d\xef\xb8\x8f
YOUR LITTLE EXTRAS:
You always follow through: When you commit, you deliver. Every time. \xf0\x9f\x9a\x80
Team player (and solo star): Whether you\'re working with the squad or flying solo, you nail it. \xf0\x9f\x91\xa5\xf0\x9f\x8c\x9f
Your vibe is positive & approachable: You\'ve got that energy that lifts the room, for both your colleagues and guests. \xf0\x9f\x98\x8a
You know your people: You take the time to get to know your teammates and our guests. Relationships matter. \xf0\x9f\x92\xac
You\'ve got everyone\'s back: We\'re all in this together - one big family making magic happen. \xf0\x9f\xa4\x9d\xe2\x9c\xa8
Additional InformationWe\'re sure you know the beat\xf0\x9f\x8e\xb6:1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm. Chorus: After the successful telephone interview, we will see you at Mama or online, be ready! (chorus x2 depending on the position) Last verse: Mama won\'t leave you wondering; you will have an answer from us whatever the outcome.