Nestled in the city's heart, Mandarin Oriental Downtown, Dubai, offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.With unparalleled views of Dubai's skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai, it's not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.Scope of PositionAs Chef de Rang of our Lobby Lounge, you will play a crucial role in delivering a superior dining experience. The role will oversee a designated section of our restaurant, ensuring that guests receive exceptional service and that every detail of their dining experience meets our high standards of luxury and service.Responsibilities
Will be responsible for holding a section in the restaurant.
Deliver outstanding and personalized service to guests in the Lobby Lounge, ensuring their needs are met with professionalism and a welcoming demeanor. Offer recommendations on menu items and beverages and assist with special requests.
Anticipate guest preferences and respond to requests promptly to enhance their dining experience.
Maintain comprehensive knowledge of the lounge's menu, including beverages, light meals and/or desserts. Be able to provide detailed explanation and suggestions to enhance guest experience.
Ensure that management and kitchen colleagues are informed of any special guest preferences or allergies.
Be able to operate the required steps on the POS - point of sales system in order to process food and beverage orders.
Be able to deliver service by understanding the guest requirements.
Properly upsell services and products to our guests at all times, enhancing service and generating increased revenue.
Perform any tasks relating to billing according to hotel standards and cashiering policies.
Ensure all dishes are presented in compliance with hotel standards and food & beverage specifications.
Support as required other outlets as assigned by the Restaurant/ Outlet Manager.
Create WOW moments to surprise and delight guests in the Restaurant
Ensure customer satisfaction from arrival to departure in accordance with the MOHG Legendary Quality Experiences (LQEs).
Skills & Qualifications
High School qualification or equivalent is preferred.
Degree or Higher National Diploma in Hospitality/Hotel/Business Management is preferred.
Experience in a high-volume restaurant with highest levels of service and/or luxury hotel experience preferred.
Minimum 2 years\' experience working as senior waiter / chef de rang.
Familiar with restaurant point of sales and cashiering procedures is preferred.
Basic computer skills including MS Office is preferred.
Excellent verbal and written communication skills in English.
Strong interpersonal and communication skills, with the ability to interact effectively with guests and colleagues
Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize in a fast-paced environment.
Apply NowFirst Name (required) 9b414af1Last Name (required) 0da90291Email (required) 95a9e6d8Apply Please wait... DoneThank youWe seek for a skilled and enthusiastic Chef de Rang to lead service in our Italian restaurant and ensure guests enjoy an exceptional culinary journey. If you are ready to contribute to the Hotel's success, and with passion for Italian cuisine, we ...We are looking for talented and enthusiastic Chef de Rang to join our pre-opening team and lead service in our distinguished Greek restaurant. If you are ready to contribute to the success of the Hotel, with passion for Greek cuisine and luxury s...We are looking for skilled and passionate Chef de Rang to join our pre-opening team. If you are a committed, with passion to deliver exceptional guest service and ready to contribute to the success of our Hotel, we invite you to apply.Sign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) bcd3564eLast Name (required) bbe0e622Email (required) d3344e87Job Alert 099f3738Departments 0dc61739 Departments f1a30f30Categories e05e4140 Categories e159d7c1Hotel/Offices 62ce77ba Hotel/Offices 5f3d7d11Send Please wait... DoneThank youThis website uses cookies.We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click I Accept. If you click on I Do Not Accept then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the My Settings link on the top right of your device.to read our Cookie Policy.to read our full Privacy Policy.I do not accept I acceptMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong