Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world\'s most admired and innovative brands. Al-Futtaim Group\'s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every dayOverview of the role
We\'re seeking a competent and performance-driven Central Sales Support Executive to join our team at Toyota Dubai. In this role, you\'ll play a crucial part in helping the Toyota Sales Division meet its monthly and annual objectives by providing sales support and managing stock activities across various sales locations.What you will do
- Manage various documentation and system updations from booking to delivery (Sales order creation, Insurance, SAP entries, finance documents / deal packs, sale letter, registration documents etc)
- Ensure full completion of documentation and its verification (original LPO, delivery note, discount sheet etc) while updating the system for internal departments to cross check (SMC, second set, 99 pint check)
- Tagging, detagging and swapping of units as per branch requirement
- Preparation, display and tracking of Goshi, demo and marketing units
- To organize / arrange display and ensure all display units have correct spec sheets
- Various activities related to the new car units in the dealership (eg - physical verification of stock, coordination for accessory fitment
- Management of aged stock vehicles at branch level
- Control age of Customer tagged units
- Monitor Weekly / Monthly Demo Report
- PDI notification / TAT adherence
- Manage SNAP / RSVN / Display units / Demo conversion & de-fleeting report
- Timely submission of Insurance Cancellation Report for Deregistered units
- Manage other adhoc activities related to the sales function including but not limited to
- Weekly sanitation log report
- Deliver PDCs to the Finance DepartmentREQUIREMENTSRequired skills to be successful
- 2-3 years of sales administration and coordination experience, ideally in the automotive industry
- Proficiency in MS Excel and PowerPoint is required
- Strong planning and organizing skills, with excellent attention to detail, are essential
- Excellent communication skills are a must.About the team
The Sales Support Team Leader will oversee this role. The Central Sales Support Executive aids the Sales Department in document management, arranging vehicles promptly, and handling day-to-day transactions with customers, supported by their team.What equips you for the role
- 2 years\' experience in a similar role
- Proficient in SAP
- Efficient coordination in respect of the day-to-day activities of a retail operation
- Customer orientated, with decision making and problem-solving abilities
- Ability to deal with people of diverse nationalities at various levels.
- Capability to work under pressure - able to withstand high levels of stress
- Well organized and able to multi-task and handle multiple stakeholder requirements
- Persuasive and results oriented
- Flexible, willing to be assigned in another location if neededAbout Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world\'s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.ABOUT THE COMPANYEstablished in the 1930\'s, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940\'s and 50\'s saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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