Job Description

KEY RESPONSIBILITIES:-

• Manage the end-to-end process of immigration document processing for clients, ensuring accuracy, completeness, and adherence to policies and requirements.
• Collect, review and analyze client documents, including applications, forms, and supporting materials, to ensure compliance with immigration regulations and policies.
• Liaise with clients, government authorities/embassies to gather necessary information, resolve queries, and facilitate the timely processing of documents.
• Prepare and submit immigration applications, petitions, and supporting documentation to relevant authorities, following prescribed procedures and guidelines.
• Maintain up-to-date knowledge of immigration laws, regulations, and procedures to provide accurate advice and guidance to clients.
• Collaborate with internal teams, including immigration consultants and legal experts, to address complex cases and ensure seamless service delivery.
• Maintain accurate and organized records of client interactions, document submissions, and case statuses in the company's database.
• Provide exceptional customer service to clients, addressing inquiries, concerns, and requests in a professional and timely manner.
• Act as the first point of contact for any escalations that may arise.
• Add value to company services by offering expert advice in all matters related to immigration.
• Manage immigration audits of all legal requirements and local practices, including implementation of process improvements to meet necessary standards for immigration processing.

REQUIRED SKILLS:-

• Minimum 2 years of experience in immigration document processing or a related field.
• Knowledge of immigration laws, regulations, and procedures in Canada, Australia, UK, USA, Europe etc.
• Strong attention to detail and excellent organizational skills.
• Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact confidently with clients.
• Proficiency in Microsoft Office Suite and experience using immigration case management software preferred.

Job Type: Full-time

Pay: AED3,000.00 - AED5,000.00 per month

Application Deadline: 25/07/2024