SynopsisCoordinate a team of agents and liaise with maintenance and guest services to ensure a wide range of airport operations are handled smoothly and effectively.Accountabilities

• Supervise airport resources and equipment utilization to ensure the efficient and timely execution of operations according with working instructions, safety procedures and policies
• Coordinate, control and supervise handling and network operations to ensure compliance with regulations and safety standards
• Provide to the team clear operating instructions to ensure activities are timely executed in compliance with regulations and procedures
• Manage, coordinate and monitor timeliness and accuracy of operations to ensure alignment with KPIs and external / internal regulations
• Monitor and coordinate Etihad Airways? and other airlines? turnaround operations to improve the On Time Performance of the HUB station and ensure compliance with regulations
• Monitor and overview extraordinary loading operations, to ensure execution is compliant with regulations and carriers procedures
• Conduct briefing and de-briefing sessions on assigned activities to identify and provide advice on areas of improvement

Education & Experience

• Minimum High School certification,
• Good to have UAE Driving license and relevant licenses specific to vehicles according to UAE regulations, ADP License, ADAS Specific Equipment License are preferred,
• Ramp/Freighter Handling Courses, basic knowledge of Dangerous Goods and of weight and balance principles is preferred.
• Minimum of 3 years experience in relevant field

About Etihad Airport Services- CargoEtihad Airport Services Cargo is the sole cargo handling provider at Zayed International Airport, Abu Dhabi.We serve the cargo needs of more than 25 online carriers and many more offline carriers through Road Feeder Services. EAS Cargo provides import and export services and comprehensive logistics processes for airlines, freight forwarders, and other stakeholders.The current cargo terminals at Zayed International Airport cover 41,000 sq m of storage facilities that offer a full range of cargo services, including a fully equipped perishables center, temperature-controlled rooms, pallet screening, state-of-the-art CCTV for valuable cargo, and 24/7 end-to-end cargo support, including build and break, documentation, airside transports, special product handling, including perishables, and pharmaceuticals. Our innovative systems allow track and trace through our cargo facilities, better control of short connecting shipments, and real-time status updates.We are the cargo handlers for the Abu Dhabi F1 event and other special projects. With its strategic location in Abu Dhabi, Etihad Airport Services Cargo plays a vital role in facilitating global trade and connectivity, serving as a key hub for air cargo operations in the region.

Etihad Airways