Captain

United Arab Emirates, United Arab Emirates

Job Description

As a Captain you are responsible to provide professional and customer focused service to our guests and your role will include key responsibilities such as:
  • Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
  • Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
  • Practice good customer relations and attend to customer complaints and queries satisfactorily
  • Ensure the Outlet is set-up for service and supervise for a smooth operation
  • Direct and supervise the service team to ensure that all duties are performed as per standards
  • Ensure that all employees have received adequate training to perform their duties
  • Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
  • Ensure minimum wastage, breakage and spoilage
  • Actively use up selling techniques bye exceeding guest expectations and to increase revenue.
QualificationsSkillsEducation, Qualifications & ExperiencesYou should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You should be possesing a good knowledge in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in minor leadership and supervisory roles are a definite plus.

Landmark Group

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Job Detail

  • Job Id
    JD1693751
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    United Arab Emirates, United Arab Emirates
  • Education
    Not mentioned