TASKS, DUTIES AND RESPONSIBILITIES SUPERVISE SERVICE AND WAITSTAFF AND SERVICE GUESTS IN THE RESTAURANT TO MAXIMISE SATISFACTION AND PROFITABILITY

• Ensures that guests receives quality service by providing work direction for restaurant staff

• Supervises wait staff and bus persons, verifying that their workstations are stocked neat and orderly
• Ensures that the dining room is ready for guests by checking overall condition of restaurant regularly
• Insures that restaurant premises is in neat and orderly condition at all times
• Provides guests with quality service by monitoring staff assignments and Responsiveness

• Performs all service duties of the restaurant

• Actively pushes high profit food and beverage items, and informs staff of such to increase sales
• Greets and seats guests, and makes sure that they receive prompt, courteous and efficient service
• Seeks appropriate opportunities to communicate with guests to personalize the restaurant service
• Keeps restaurant premises, FF&E, silver, glass, porcelain etc. clean and in good working order
• Ensures readiness and compliance among all staff
• Utilizes supervisory skills, effective communication, and motivation to maximize employee productivity and satisfaction

LAWS, REGULATIONS AND POLICIES

• Monitors and makes sure staff follows all applicable laws, especially in regards to food safety and sanitation, and alcohol regulations

HUMAN RESOURCES MANAGEMENT

• Checks that staff meets and exceeds guest expectations by training and inspiring staff on the job to provide Yes I Can! service
• Identifies, and is asked by Restaurant Manager to carry out skills training to provide consistent, knowledgeable, and reliable service
• Proactively coaches effective employee relations between kitchen production and restaurant service
• Looks for ways to motivate and challenge employees

About Company: At the Radisson Blu Hotel, Dubai Media City, we welcome our guests in our elegant lobby with a stylish composition of wood, stone and glass, highlighted by Swarovski chandeliers. This iconic hotel has 246 rooms and suites that extend that elegance and comfort throughout. Whether guests are looking for the perfect candlelit dinner or a cosy gathering, this stylish hotel offers superb on-site dining at several restaurants, bars and lounges. Choose from the buffet at Chefxe2x80x99s House, an elegant meal at the cosy Library Lounge or classic Italian cuisine at the award-winning Certo restaurant, where guests can enjoy the sunshine on our outdoor terrace. Other first-class amenities include two outdoor pools with decks that allow guests to soak up the Arabian sun. We cater to business travelers with 12 naturally lit meeting rooms, spanning 582 square meters and outfitted with the latest audio-visual technology. The largest room can host up to 150 people."

Radisson