Call Centre Representative

Dubai, United Arab Emirates

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Job Responsibilties:

Deliver a high level of customer service, displaying excellent language skills per client, for example Bilingual in English or Arabic, written and oral.
Ensure that a high level of quality standard and attention to detail is applied throughout, and the correct information is obtained from the customer for the use of contracts, changes in services, and renewals.
Work effectively as part of a team to ensure the sale is completed and customer satisfaction is met throughout the transaction.
Display exceptional product and service knowledge, taking pride in the company you work for and our product and service at all times.
Work within clearly outlined KPIs and targets.
Maintaining fruitful relationships with existing and new customers.

Job Qualifications:

Bachelors degree holder (Administration, Marketing, IT, Business Commerce)
Experienced in after sales environment (Hospitality, Real Estate, Luxury Goods, Health Care, Banking, Travel and Tourism)

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