Call Centre Agent
Job Description
Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
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Performs clerical duties as assigned.
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Assists in training new hires as directed.
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Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
•
Accepts assignments as designated by the Call Centre Supervisor.
•
Adheres to the hospital / departmental policies and procedures.
•
Recognizes the cultural needs of the patients .
Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
•
Performs clerical duties as assigned.
•
Assists in training new hires as directed.
•
Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
•
Accepts assignments as designated by the Call Centre Supervisor.
•
Adheres to the hospital / departmental policies and procedures.
•
Recognizes the cultural needs of the patients .
H igh School Diploma or E quivalent
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Job Detail
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Job IdJD1744072
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, SH, AE, United Arab Emirates
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EducationNot mentioned