Call Centre Agent Nmc Healthcare
Job Description
Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
Performs clerical duties as assigned.
Assists in training new hires as directed.
Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
Accepts assignments as designated by the Call Centre Supervisor.
Adheres to the hospital / departmental policies and procedures.
Recognizes the cultural needs of the patients .
Answers telephones and schedules appointments for clinic visit, as required and in accordance with the hospital and departmental policies and procedures.
Performs clerical duties as assigned.
Assists in training new hires as directed.
Makes telephone confirmation for the scheduled appointments, clinic cancellation, rescheduling, and follow up with missed appointments.
Accepts assignments as designated by the Call Centre Supervisor.
Adheres to the hospital / departmental policies and procedures.
Recognizes the cultural needs of the patients .
H igh School Diploma or E quivalent
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Job Detail
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Job IdJD1744508
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, SH, AE, United Arab Emirates
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EducationNot mentioned