Call Centre
Abu Dhabi, United Arab Emirates
Job Description
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Salary + commission Looking for Female Position only
- Customer Service skills within Quality Standards
- Previous experience in a customer support role
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Experience:
- At least 1-2 years\' experience as Real Estate Call Center Agent in UAE Real Estate Market
- Able to maintain customer confidentiality
- preferably in a medium to large organization or in real estate industry.
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organizations service and product information.
- Processing forms, orders, and applications requested by the customers.
- Identifying, escalating priority issues and reporting to the high-level management.
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- Arabic (\xd9\x85\xd8\xb7\xd9\x84\xd9\x88\xd8\xa8)
- English (\xd9\x85\xd8\xb7\xd9\x84\xd9\x88\xd8\xa8)
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Job Detail
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Job IdJD1677401
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned