Call Center Representative Igaming

Dubai, DU, AE, United Arab Emirates

Job Description

Job description.

Full job description.

Job Overview:

We are seeking 100+ experienced Telesales Executives with a proven track record in tele-sales, particularly in the i-gaming or online entertainment industry. The ideal candidates should be fluent in Telegu, Kannada & Hindi, The role primarily focuses on convincing and onboarding clients for our gaming website, promoting new offers, providing clear process explanations, and offering continuous support to our clientele.

Key Responsibilities:

Client Onboarding: Engage potential clients, understand their needs, and provide comprehensive information about our gaming website.

Sales Pitch: Effectively communicate and pitch new offers, promotions, and packages to potential clients.

Process Explanation: Clearly elucidate the registration, payment, and usage process to clients, ensuring they have a seamless experience.

Client Support : Address and resolve client inquiries, concerns, or issues promptly and professionally.

Maintain Records : Document all client interactions, feedback, and sales data in the CRM system.

Achieve Sales Targets : Meet and exceed monthly and quarterly sales targets.

Stay Informed : Stay updated with the latest features, offers, and changes on the gaming website to provide accurate information to clients.

Collaborate: Work closely with the marketing and customer support teams to ensure a unified approach to client engagement and retention.

Qualifications and Requirements:

Experience: 6 months to 1 Year of experience in telesales , preferably in the gaming or online entertainment sector.

Language Proficiency: Fluency in Telegu, Kannada & Hindi is essential. Proficiency in Hindi is a must.

Communication Skills: Excellent verbal and written communication skills in all specified languages.

Sales Acumen: Strong persuasion and negotiation skills with a proven ability to close sales.

Customer-centric : A passion for understanding customer needs and ensuring their satisfaction.

Tech-Savvy: Familiarity with CRM software and other sales tools is a plus.

Team Player: Ability to work collaboratively in a team-oriented environment.

Adaptability: Flexibility to adapt to changing scenarios and business requirements.

Candidates should be Available in UAE.

Job Type: Full-time

Pay: AED:2300 - AED:2500per month

Application Question(s):

This is a 6 working day job. Are you comfortable with that?

Experience:

call center: 6 months to 1 year (Required)

Language:

T elegu, Kannada & Hindi (Required).

Location:

Dubai (Required).

Job Type: Full-time.

Pay: AED2,300.00 - AED2,500.00 per month

Job Type: Full-time

Pay: AED2,300.00 - AED2,500.00 per month

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Job Detail

  • Job Id
    JD1720190
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, DU, AE, United Arab Emirates
  • Education
    Not mentioned