Job Description

We are looking for a friendly and professional

Female Call Center Representative

to join our team at. The ideal candidate will have excellent communication skills, a customer-oriented approach, and the ability to handle bookings, inquiries, and customer support efficiently.

Responsibilities:

Answer incoming calls and respond to customer inquiries in a polite and professional manner. Schedule and manage salon appointments using our booking system. Provide information about salon services, promotions, and pricing. Handle customer complaints and resolve issues to ensure customer satisfaction. Follow up with clients to confirm bookings and remind them of upcoming appointments. Maintain a positive and professional tone in all customer interactions. Keep records of customer interactions, transactions, and feedback.

Requirements:

Female candidates only. Previous experience in a call center or customer service role preferred. Excellent verbal communication skills in [Languages Required

English & Arabic

. Friendly, professional, and customer-focused attitude. Ability to multitask and work in a fast-paced environment. Familiarity with booking software or CRM systems is a plus. Basic knowledge of salon services and beauty treatments is an advantage.
Job Type: Full-time

Pay: AED4,000.00 - AED4,500.00 per month

Experience:

Call Center Representative in UAE: 2 years (Required)
Language:

ARABIC (Required) ENGLISH (Required)
Application Deadline: 24/03/2025