Call Center Manager / Medical

Dubai Healthcare City, United Arab Emirates

Job Description

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: Call Center Manager: **Position Description** We are seeking a proactive Call Center Manager for a full-time on-site position. As the Call Center Manager, you will oversee daily operations, drive continuous improvement initiatives, and lead a team to optimize customer satisfaction. **Qualifications** \xc2\xb7 At least 5-years call center experience \xc2\xb7 At least 1-year experience as call center manager/supervisor \xc2\xb7 Experience in hospital or medical center call center is an asset \xc2\xb7 Proven experience in customer satisfaction and contact center management. \xc2\xb7 Strong analytical prowess and adeptness in team leadership. \xc2\xb7 Exceptional verbal and written communication skills. \xc2\xb7 Ability to thrive under pressure and adapt to evolving priorities. \xc2\xb7 Previous experience in the aesthetics industry is advantageous. \xc2\xb7 Bachelors degree in Marketing, Business Management, or a related field \xc2\xb7 Familiarity with the latest industry trends and developments \xc2\xb7 Excellent communication, presentation, and negotiation skills \xc2\xb7 Good time management and organizational skills \xc2\xb7 Strong leadership skills \xc2\xb7 Ability to multitask and handle stressful situations \xc2\xb7 Highly motivated and detail-oriented individual \xc2\xb7 Ability to work under pressure \xc2\xb7 Proficiency in Microsoft Office \xc2\xb7 Ability to work independently and collaboratively \xc2\xb7 Ability to offer excellent customer service If you're passionate about enhancing customer experiences and shaping the future of aesthetic care, we invite you to apply and be part of our transformative journey at Be You. Job Type: Full-time Pay: AED5,000.00 - AED6,000.00 per month Experience:
  • Center Center Management: 1 year (Preferred)
  • Call Center: 3 years (Preferred)

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Job Detail

  • Job Id
    JD1688596
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai Healthcare City, United Arab Emirates
  • Education
    Not mentioned