Call Center Executive

Abu Dhabi, AZ, AE, United Arab Emirates

Job Description

Key Responsibilities



Answering Calls & Emails:

Respond promptly and professionally to incoming inquiries regarding facility needs, maintenance requests, and general questions. Ensure calls and messages are documented and addressed in a timely manner.

Maintenance Coordination:

Follow up with site engineers and service providers to schedule repairs, inspections, and routine maintenance. Monitor ongoing projects to ensure timely completion and to maintain quality standards.

Complaint Resolution:

Serve as the first point of contact for facility-related complaints or incidents. Coordinate with the appropriate teams to investigate and resolve issues, ensuring a swift and satisfactory resolution.

Documentation & Tracking:

Maintain accurate records of all maintenance requests, completed work orders, and vendor interactions. Compile reports and updates to share with management, highlighting key issues and resolutions.
Job Type: Full-time

Pay: AED2,400.00 - AED2,800.00 per month

Ability to commute/relocate:

Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)
Education:

Bachelor's (Required)
Experience:

* Maintenance: 2 years (Required)

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Job Detail

  • Job Id
    JD1826808
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    28700 34865 USD
  • Employment Status
    Permanent
  • Job Location
    Abu Dhabi, AZ, AE, United Arab Emirates
  • Education
    Not mentioned