Job Description

Closure Date: Apr 01, 2025 Reference Number: 047 Abu Dhabi
Department : Admission and Registration Unit.
Campus : Abu Dhabi
Qualification: Bachelor Degree
Experience: 2 Years call center /customer service Experience (Experience of UAE is a plus)
:
• Provides information related to policies and conditions for the admission of new students at the university.


• Update knowledge and provide information relating to the university (specialization, fees, etc.).


• Responsible to respond inquiries relating to the (exams, holidays, courses schedule, etc. ...)


• Follow-up student's queries and communicate to the students via email.


• Prepares daily and monthly reports as needed and report to Deputy General Register.


• Records all inquiries and maintain proper documentation.


• Responsible to contact with students who have dropped out.


• Responsible to conduct surveys relates AAU programs & services.


• Other duties as assigned by the General Register.




General Conditions:


• Proficiency in English language, spoken and written.


• Proficiency in Arabic language, spoken and written.


• Enthusiastic fresh graduates can also apply.


• Good command on computer skills, particularly MS office programs


• Ability to manage conditional information is a must.


• Excellent interpersonal & verbal communication.


• Interested candidates may send their updated CV clearly showing Photo ID, Education, Skills and Experience.