Job Description

We are looking for an experienced

Call Center Agent

to join our team at

Beverly Hills Specialty Hospital

. The selected candidate will be responsible for answering patient calls, scheduling appointments, following up with patients, and providing accurate information about the hospital's services. This role requires strong communication skills, patience, and the ability to handle patient inquiries professionally.

Responsibilities:

Answer incoming patient calls and respond to inquiries regarding medical services. Coordinate and schedule appointments. Ensure an outstanding customer service experience and maintain high patient satisfaction.

Qualifications & Requirements:

At least

one year of experience

in a call center or customer service role, preferably in the healthcare sector. Excellent communication and active listening skills, with the ability to interact with patients professionally and empathetically. Ability to work under pressure and handle calls efficiently.
Job Type: Full-time

Language:

* Arabic (Required)