Call Center Agent
Job Description
• Knowledge of Aesthetic Medicine and services.
• Providing great patient care.
• Providing Patient Education and Knowledge
• Achieving Monthly Target
• Perform analytical and data entry task
• Answer patient calls, emails and questions, including finding insurance estimates
• Confidentially manage patient accounts
• Schedule patient visits and answer pre-visit questions, including about billing
• Ensure compliance with professional standards & regulatory requirements
• Provide patient consultations and recommended treatments
• Discuss cost of service, insurance coverage, and payment options with the patient
• Work as a team player to ensure each patient receives the best service possible
• Schedule any necessary outpatient appointments
• Get prior authorizations for procedures
• Scan documents into patient charts
• Meet with patients and families regarding treatments, procedures, medications, and continuing care.
• Assist care team with setting goals for quality assurance and best practices
• Provide community resources and referrals for continuing care
• Request Information
Job Type: Full-time
Pay: AED2,500.00 - AED3,000.00 per month
Ability to commute/relocate:
• Sharjah: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Preferred)
Experience:
• Wellness/Aesthetic: 2 years (Required)
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Job Detail
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Job IdJD1744389
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSharjah, SH, AE, United Arab Emirates
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EducationNot mentioned