• : •
-Answering calls from customers professionally and responding to customer inquiries and complaints.
-Experience in Emails and Chats in Professional and timely manner.
-Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
-Handling and resolving customer complaints on offered services.
-Adhering to all company policies and procedures.
•Job Requirements: •
-Strong Communication skills.
-Bilingual - English & Arabic speaker
- Minimum 1 year o f experience in Call Center in Billing department.
-Ability to work in Rotational shifts.
-Candidates should be available to join Immediately.
-Job location: Dubai
Job Types: Full-time, Permanent
Pay: AED3,000.00 per month
Application Question(s):
• If selected, Can you join immediately?
Experience:
• Call center in Banking Sector: 1 year (Required)
Language:
• Arabic (Required)
• Fluent English (Required)
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