Job Description

Job Announcement: Female Call Center Agent

Company: Art Point Scent

Location: Dubai, Dubai

Position: Call Center Agent

Hours: 8 hours per day

:

As a Call Center Agent, you will be responsible for:

- Customer Service: Providing exceptional service to ensure customer satisfaction.

- Inbound and Outbound Calls: Handling incoming calls and making outbound calls to potential customers.

- Product Knowledge: Understanding our products/services thoroughly to assist customers effectively.

- Problem Solving: Addressing customer inquiries and resolving any issues they might have.

- Data Entry: Maintaining accurate records of customer interactions and transactions.

Requirements:

- Experience: Previous experience in a call center or customer service role is preferred.

- Communication Skills: Excellent verbal and written communication skills.

- Flexibility: Ability to work flexible hours, 8 hours per day.

- Self-Motivated: Ability to work independently and as part of a team.

- Professional Manner: Polished demeanor suitable for customer interactions.

- Technical Skills: Basic computer skills and familiarity with CRM systems.

Benefits:

- Training: Comprehensive training to ensure your success in the role.

- Supportive Environment: Work in a friendly and dynamic team.

How to Apply:

If you are passionate about customer service and have the required skills, we would love to hear from you! Please send your resume and a brief cover letter to [Semiroglu@artpointscent.com](mailto:Semiroglu@artpointscent.com) with the subject line "Call Center Agent Application".

Join us at Art Point Scent and take the next step in your career!

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month

Experience:

• Call center agent: 1 year (Required)

Language:

• Fluent English (Required)
• Fluent Arabic (Required)