Call Center Agent
Job Description
Job Duties:
• Receive customer orders over the phone or Whatsapp and enter it in the system.
• Identify customer needs and provide accurate information, solutions, or assistance.
• Resolve customer complaints efficiently and escalate issues to the appropriate team if necessary.
• Maintain detailed and accurate records of customer interactions in our system.
• Meet or exceed key performance metrics, including response times and customer satisfaction.
• Stay up to date on company products, services, and policies to deliver informed support.
• Collaborate with team members to continuously improve customer service processes.
Job Type: Full-time
Pay: AED1,800.00 - AED2,200.00 per month
Ability to commute/relocate:
• Al-Ayn: Reliably commute or planning to relocate before starting work (Required)
Experience:
• call center agent: 2 years (Required)
Language:
• arabic (Required)
• english (Required)
Location:
• Al-Ayn (Required)
MNCJobsGulf.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1780541
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationAl-Ayn, AZ, AE, United Arab Emirates
-
EducationNot mentioned