Job Description

Position: Outlet Supervisor/In Charge - Manager

Be part of an extraordinary lifestyle that embodies the transcendent meeting of diverse cultures, minds, and communities with us at Cha Cha Chai, in Dubai by Missan Group . The Manager will be responsible for the overall daily operations of the outlet, facilitating customer service, staff management, meeting sales & financial targets ensuring efficient running of our Outlets assigned to you as a team player whilst meeting customer, employee & management expectations.

The Outlet Supervisor is responsible to function as Team Leader & Marketing our outlets through social media & Door to Door.

Key Responsibilities:

Develop outlet strategies to raise customers pool, expand outlet traffic and increase the profitability.

Meet sales target/goals by motivating, mentoring, training, and providing feedback or reviews to the outlet staff.

Manage and overseas outlet operations, marketing and increasing sales & profitability.

Manage loss prevention of machines & equipment's through proper maintenance and service.

Advanced team player with proficient in technical skills in MS - Office (Excel, Word, Power point) and POS Software's in Cafe outlets.

Report on buying, top & least selling, customer trends, profits, and daily reports to the respective departments via proper communication channel.

Deals with all the issues that arise from the customers or staff.

Deliver superior service and maximize the customer satisfaction.

Coordinate with the staff and team members in promoting the brand in the local community through word -of-mouth, the social media marketing and restaurant events to reach a broader audience.

Controls cost and identify measures to cut waste of products & Foods.

Organize and supervise shifts and make sure employee will taking laves as per the Annual Leave & Absence Policy.

Regularly view product quality and research new vendors in the market with less costs and to communicate/coordinate via proper channel to the specified departments.

Train new and current employees on proper customer service.

Extensive F&B knowledge with the ability to recall the ingredients and dishes to inform customers and staff.

Strong leadership, proactiveness, motivational, people skills and financial management skills.

Should have strong knowledge in Food watch and follow the municipality formalities with regards to the BFH, PIC and hygiene.

Qualification:

High School or Diploma (Culinary or hotel management experience is an advantage.

Minimum 2 years of experience in similar role as restaurant/cafe manager or incharge.

Excellent/Advanced in technical, administrative, interpersonal skills and customer service are must.

Knowing multiple languages is ad on. English should be fluent.

Training Abilities

Salary Range :

Job Types: Full-time, Fresher

Pay: AED2,360.89 - AED3,000.00 per month

Application Question(s):

• What is your visa?(Own Visa, Visit Visa)
• Do you have F&B Supervisor or incharge experience?