Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
The Butler is responsible for ensuring all guests are welcomed and assisted as per the highest standards as set by Anantara Santorini Retreat Abu Dhabi. He or she works with all Front Office, Food & Beverage, Housekeeping, Activities, and Spa Team Members to provide exceptional service on a daily basis. You are required to engage and maximize and exceed guests\' satisfaction by providing highly personalized, efficient, and responsive service with attention to details, and anticipating guests\' needs. Take ownership and leadership of all villas assigned to you including, directing, assisting, and ensuring the cleanliness and maintenance of guest villas. Butler is instrumental to achieve our goal in providing the highest professional standards of service to our guests and make our valuable guests leave with Amazing Stories.
Qualifications
Minimum 2 years experience as a Butler/Villa Host, preferably in a luxury segment.
Previous experience of reception tasks, e.g. check-in/check-out and Food Beverage experience is an advantage
Friendly and outgoing behavior
Proactive, resourceful and able to work independently
Has strong decision-making abilities and upselling skills
Excellent written and spoken skills in English
Russian and German speaker is an advantage
Butler certification would be an advantage
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