:JOB PURPOSE:Responsible for conducting analysis and identifying improvement opportunities, Project performance tracking and Dashboard management & ReportingTo provide the professional in-put and the necessary support in identifying and mapping CLIENT's business processes among the different units. Responsible to re-engineer/ enhance the processes and propose the way to promote lean thinking and foster a continuous process improvement culture throughout the organization.Lead process redesign and business reengineering projects that reduces cost (rework) and cycle times, while improving quality, and operational performance in order to enhance the client or customer experience.KEY ACCOUNTABILITIES:Job Specific Accountabilities
Provides support to Business Units/ Divisions regarding the identification of Key Business Processes and to facilitate from initiation stage till finalization of process aligning it with other related documents.
Provides the necessary support to Business Units/ Divisions regarding the identification of key business processes and ensure alignment with the overall organizational objectives.
Lead business improvement activities through the management of data, the leveraging of technology, and the redesign of processes, leading to the most efficient and effective work processes that are repeatable and sustainable across the organization.
Identify, plan and drive business excellence initiatives to support the continuous improvement of business processes and performance; along with identification of gaps in processes and suggesting initiatives that are relevant
Reviews companys key business processes in various functional areas and ensures effective functioning of the new processes including smooth interface management among different divisions, focused and performance driven organization to ensure commitment to the delivery of goals.
Works in mapping business processes based on the corporate framework
Ensures assistance to the line manager on developing key business process architecture in various functional areas and ensure effective deployment and communication of the new processes
Screens proposed initial process with owner division to ensure its consistency with company objective, Business Plan, alignment with organizational structure and highlighting important decision making for key steps in process.
Participates in Development and mapping of Key Business Processes for standardization, in conformity with overall corporate vision/missions & policies, and inclusion in a Corporate Business Processes Guide.
Assists process owners to define the content and the formant of their input to Key Business Processes to ensure it consistency and user-friendliness.
Review and improve processes, policies, procedures and operating manuals to ensure alignment with internal regulations and standards
WORK CONDITION:Physical EffortMinimal Physical effort, setting at the desk most of the time extensive use of computer.Work EnvironmentDuties are mostly performed in air conditioned office environmentRequirementsQUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS:Minimum QualificationBachelors Degree in Business Administration.Minimum Experience & Knowledge & Skills
7 years of experience, including at least 3 years in developing/mapping processes.