MAIN RESPONSIBILITIES/KEY DUTIES
Oversee project operations and implementation off-site (at the workshop) or on-site (at the event venue).
Achieve sales targets as defined by INDEX Design
Act as primary point-of-contact for client
Establish and maintain strong client relationships through regular close contact account management; which will include regular face to face meetings, telephone and email communication
Proactively seek new ways to build and increase the services offered to existing client and increase the income generated
Source and develop new business opportunities, through one's own initiative and with the support and direction of the Manager.
Follow up, support and action any potential new business clients as directed by the Manager
Cold call prospective new business customers on a regular basis
Retain portfolio of clients
Manage sales opportunities in a structured and documented fashion
Monitor client budget and billing and collection for accuracy and timeliness
Develop timetables set deadlines for client project, communicate these to INDEX Design's various teams and subcontractors
Effectively interact with other departments including the design team ensuring they are briefed fully and correctly in all aspects concerning the client requirements
Respond to requests from the client in an efficient and timely manner
Manage the sales process from initial opportunity through to the securing of the client purchase order, up to ensuring successful delivery, and after event service
Coordinate with other INDEX Design personnel, departments and subcontractors to ensure the timely delivery, quality and cost control of deliverable s
Prepare and present periodic progress reports to the Manager
Skills required:
Absolute understanding of the sales process
Strong understanding of the product namely stands for exhibitions or promotions and paraphernalia
Strong project management skills
Demonstrate commitment to teamwork and account results
Strong motivation and a positive approach to researching and analyzing new business opportunities
Strong, day to day, client management skills and ability to keep promises
Passionate customer focused attitude
Strong listening and questioning skills
Excellent negotiation and rapport building skills
Job Types: Full-time, Permanent
Application Question(s):
• Are you available Immediately to join?
• what is your salary expectations?
Education:
• Bachelor's (Preferred)
Experience:
• sales Exhibition: 4 years (Preferred)
• Project Management: 2 years (Preferred)
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