Job Description

Local Market Development :

• Build & Manage Relationships : Develop and maintain strong relationships with key local stakeholders, including hotels, local tour operators, transport providers, tourism boards, and other suppliers of Excursion Department
• Negotiate Contracts & Terms : Collaborate with local partners to negotiate favorable contracts, rates, and terms for various travel products and services, ensuring profitability and competitiveness.
• Market Research & Strategy Development : Conduct research on local tourism trends, competitor activities, customer preferences, and emerging opportunities. Use this information to create tailored business development strategies.
• Local Promotions & Campaigns : Work closely with the marketing team to create and execute localized marketing campaigns to drive traffic and increase bookings for products offered in local markets.
• Sales Generation & Target Achievement : Focus on generating new business and growing existing partnerships in local markets by identifying opportunities for increased bookings and creating bespoke solutions for customers.

Online Travel Agencies (OTAs) Management :

• Partner Relationship Management : Develop and nurture relationships with key OTAs (e.g., Booking.com, Expedia, Airbnb, etc.), ensuring that our travel products and services are accurately represented and are available to customers.
• Content Optimization & Product Listings : Oversee the integration and optimization of our products on OTAs, ensuring accurate descriptions, pricing, and availability. Work on improving product visibility and attractiveness to potential customers.
• Negotiating & Managing Deals : Collaborate with OTAs on promotional activities, special offers, and exclusive deals to boost bookings. Negotiate commissions and terms with OTAs to ensure profitability.
• Performance Monitoring & Reporting : Track key performance indicators (KPIs) for OTAs and assess the effectiveness of OTA campaigns. Provide regular reports to management on OTA performance, ROI, and sales trends.
• OTA Campaigns & Promotions : Collaborate with OTAs on joint marketing campaigns, seasonal promotions, and bundled offers that target key customer segments.

Sales Strategy & Execution :

• Lead Generation : Identify new business opportunities with local partners and OTAs to drive revenue growth. Manage the full sales cycle, from lead generation to conversion.
• Target Setting & Results : Set and achieve sales targets for local market partnerships and OTA performance. Ensure continuous business development activities align with sales goals.
• Revenue Optimization : Work with the revenue management team to develop pricing strategies that optimize revenue from local and online channels.
• Cross-Department Collaboration : Coordinate with the product, operations, and marketing teams to ensure the smooth execution of business development strategies, product availability, and timely delivery.

Customer & Stakeholder Management :

• Customer Service & Relationship Building : Act as the primary point of contact for key local market partners and OTAs, providing excellent customer service and managing inquiries, complaints, and issues.
• Problem Solving : Address any issues that arise with local market partners or OTAs to ensure smooth operations and resolve disputes effectively.
• Feedback Loop : Collect feedback from partners and clients to continually refine products, services, and partnership strategies.

Reporting & Analytics :

• Performance Tracking : Monitor and analyze sales data, performance metrics, and market trends to identify new opportunities for growth and areas for improvement.
• Market Insights : Provide management with regular reports on local market activities, OTA performance, competitor analysis, and recommendations for new strategies.
• Campaign Effectiveness : Assess the success of local and OTA promotional campaigns, using data insights to refine and optimize future initiatives.

Requirements

• Bachelor's degree in Business, Marketing, Tourism, or a related field.
• 2-4 years of experience in business development, sales, or partnerships within the tourism, travel, or hospitality industry in UAE.
• Strong knowledge of the destination management industry and experience working with local suppliers (hotels, transportation providers, tour operators, etc.).
• Familiarity with major Online Travel Agencies
• Strong negotiation, communication, and relationship-building skills.
• Ability to analyze data and draw actionable insights to drive business growth.
• Experience with digital marketing strategies, including SEO and SEM, is a plus.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software
• Fluent in English; additional languages are a plus.

Job Type: Full-time

Application Question(s):

• Are you currently in UAE?
• Can you join us immediately?