Job Description

Summary

The Business Applications Manager is responsible for overseeing the planning, implementation, and maintenance of business-critical software applications across the organization. This role ensures that business applications align with the company's operational needs and strategic goals, while maintaining optimal functionality, reliability, and performance.

Key Responsibilities:

• Maintaining and optimizing ERP, OCI, POS, CRM software, WMS software, BI software.
• Operating, optimizing, developing and supporting new web applications and mobile applications.
• Managing, coordinating, customization and integration with third party solutions.
• Evaluating technology risk and managing disaster recovery plan and backup procedures.
• Coordinating with business divisions on enhancing workflow and developing optimal BI tools for business requirements.
• Assessing and advising system processes & operating procedures with regular review and recommendation.
• Collaborating effectively with data center manager and programmers.
• Assessing functionality and operational ability of our business applications and its implementation.
• Manage and execute software development projects. Conduct vendor assessment for any new software application implementation / AMC.
• Oversee the day-to-day management of business applications.
• Ensure that applications are running smoothly, troubleshoot and resolve issues, and manage system updates and upgrades.
• Develop and document application governance standards, policies and procedures.
• Lead and manage the deployment of new business applications or system upgrades.
• The primary point of contact for third party application vendors and service providers.
• Manage vendor relationships, and ensure service level agreements are met.
• Analyze business processes and identify opportunities for automation and system improvements.
• Work with business stakeholders to design and implement improvements that increase efficiency and productivity.
• Conduct system audits and user training sessions to optimize application usage.
• Ensure that business applications are integrated with data management systems for accurate reporting and analytics.
• Work with business units to ensure data integrity, consistency, and security across applications.
• Produce report on application performance, usage, and business outcomes.
• Develop cost effective strategies for application maintenance, licensing, and support.

Job Types: Full-time, Permanent

Education:

• Bachelor's (Required)

Experience:

• Business Applications Manager: 5 years (Required)
• Business Applications field: 10 years (Required)