Job Title: Business AnalystDepartment: FinanceReports To: Finance Manager - UAELocation: Sharjah, UAEJob Purpose:Responsible for managing system and process-related requirements for Cozmo Travel and its subsidiaries, serving as a critical link between the Finance and IT teams to drive operational excellence.Key Responsibilities:

• Serve as the primary liaison between the Business and IT teams to ensure optimal outcomes.
• Assess current finance processes to identify and address areas for improvement.
• Coordinate with the IT system provider to address bugs and manage change requests.
• Gather and analyze insights on issues requiring resolution and processes that can be optimized.
• Collaborate with managers and executives to ensure the effective implementation of changes.
• Participate in testing and validating new systems and processes to ensure they meet business requirements.
• Lead and manage projects, proposing advanced technological solutions.
• Maintain regular communication with key stakeholders to ensure their expectations are met.
• Prepare and submit monthly reports and dashboards to the Head of Finance.
• Provide valuable insights on system and process performance.

Operational Excellence:

• Lead initiatives to drive continuous improvement in financial and operational processes.
• Lead initiatives to drive continuous improvement in financial and operational processes.
• Recommend organizational changes, including the implementation of new systems or procedures.
• Provide training and coaching to staff members to enhance their skills and knowledge
• Develop and maintain comprehensive reports, statistics, and presentations to monitor performance and identify improvement opportunities.

Dimensions:Competencies:

• Ability to meet deadlines without compromising the quality of the outcome.
• Excellent communication and interpersonal skills.
• Analytical mind and business awareness.
• Familiarity with the Travel industry rules and regulations.
• Fluency in English language (written & verbal).

Education:

• Bachelor\'s degree in Commerce from a reputed university.
• Additional certification in Business Administration or Information Technology is a plus.
• Proficiency in MS Office is a must.

Experience:

• 5-7 years of work experience with a minimum of 2 years in a supervisory role in Accounting.
• Previous experience in Oracle Financial ERP is a must.
• Travel Back Office experience is mandatory.
• Previous experience in Travelogix is preferred

Cozmo Travels AE