Job Description

• Analyze existing shipping operations and workflows to identify inefficiencies and areas for improvement, and map out relevant business processes.
• Gather, analyze, and interpret complex data related to shipping operations and create reports and dashboards to provide insights into performance metrics and market trends.
• Collaborate with internal teams and engage with external stakeholders to understand needs, gather feedback, and present data-driven recommendations to the management.
• Assist in planning and implementing process improvement initiatives while monitoring project progress to ensure timelines, budgets, and deliverables are met.
• Conduct market research and benchmark company performance against industry standards to identify competitive advantages.
• Analyze financial data related to shipping operations and assist with pricing models and profitability assessments.
• Analyze client feedback and vendor performance to enhance customer satisfaction and support contract negotiations.