Business Analyst

Dubai, United Arab Emirates

Job Description

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Position Overview

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.

Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.

Reference

2024-5026

Your future, our legacy

Hotel

The Lana - Dorchester Collection

Division & Department

Sales & Marketing - Revenue

Job Title

Business Analyst

Contract Type

Permanent

Status

Full time

Position Overview

We are not just a collection of hotels, but instead a talented community. A family with a shared passion and commitment to, unapologetically, love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels, steeped in history, glamour and stories, which provide the perfect stage for our people - our Legends - to live our vision -Treasured by Guests, Cherished by Employees, Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. When submitting your application, please let us know if you require any special accommodations during the interview process.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Business Analyst you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.

What you\'ll get

As Business Analyst at The Lana, Dorchester Collection Dubai here are just some of the great benefits you will receive:
  • Competitive Salary Package
  • World-class Development Opportunities
  • Complimentary stays with breakfast included in our sister Dorchester Collection hotels
  • 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
  • Meals on Duty
  • Private Medical Insurance
  • Life Insurance
  • Annual Flight Allowance
  • Company Accommodation
  • Company provided transportation to and from work
  • Uniform provided by the Company with complimentary laundry
  • Service Charge

What you\'ll do

Youll love what you do and take pride in delighting our guests:
  • You will be responsible for ensuring accurate and constant reporting for all operating department including Rooms, F&B and Spa.
  • Youll also be responsible for systems data health, maintenance, optimization and overall systems integrity, following Dorchester Collection guidelines and standards in order to optimize system usage and create efficiencies.
  • You will be creating daily, weekly, monthly and other ad hoc reports for Rooms, F&B and Spa department, highlighting key performance indicators.
  • You will provide recommendations, following analysis of business trends, and suggestions.
  • In addition, you will conduct regular industry benchmark and identify tactical opportunities to maximize revenues across the hotel.
  • Cooperation with the whole S&M, Spa and F&B departments, you will ensure the teams are equipped with relevant data to support strategies.
  • Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Business Analyst youll have the opportunity to bring these to life and continue to create our legacy.
The items shared are the essence of a day in the life of a Business Analyst, but well make sure you are provided with specifics on how we care for our hotel.

What you\'ll bring

  • Youll bring your unique personality and passion to the role and the team.
  • Well organized and priority focused. You know our hotels and are our brand ambassador. Ability to work under own initiative and multi-task in a fast paced environment.
  • Very resilient & proficient with all Microsoft Office programs, especially Excel. Well-rounded management and problem solving techniques. Perfectionist with eye for detail comfortable with all social environments.
  • You have a talent for collecting data, solving problems, establishing facts and drawing valid conclusions.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.

Position location

Job Location

United Arab Emirates

Location

Dubai

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Job Detail

  • Job Id
    JD1681571
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned