Deluxe Holiday Homes is Dubai's leading vacation rental management firm, boasting a comprehensive suite of services that spans across vacation rentals, property management, real estate brokerage, and more. With a commitment to innovation, professionalism, and excellence, we manage over 680+ properties and employ a dedicated team of over 240+ professionals.About the Role:
As a Business Analyst in the Operations department at Deluxe Holiday Homes, you will play a crucial role in analyzing data and processes to drive operational efficiency and improve business performance.Responsibilities:

• Conduct regular interviews and discussions with team members across all departments to gather insights into business operations and challenges.
• Understand and document existing processes to establish a baseline for improvements.
• Analyze current business processes and develop flowcharts or process maps to visualize areas of improvement.
• Identify inefficiencies and bottlenecks that could be streamlined to enhance productivity and reduce costs.
• Propose changes and enhancements to business processes based on data-driven analysis.
• Develop detailed project plans for implementing process improvements, ensuring alignment with overall business objectives.
• Work closely with IT and systems teams to enhance the functionality and efficiency of the PMS, ERP, and CRM.
• Ensure that system improvements align with business needs and help reduce resource wastage.
• Collaborate with department heads and management to understand business needs and provide analytical support.
• Present findings and recommendations to senior management with clear, actionable insights.
• Monitor the outcomes of implemented changes and refine processes continually based on feedback and new data.
• Stay updated with industry trends and technological advancements to keep our business processes at the cutting edge

Benefits

• Competitive salary Package;
• Medical Insurance Plan;
• Air Ticket Allowance;
• Comprehensive training and support;
• A dynamic and supportive working environment;
• A great working environment;

Requirements:

• Bachelor or masters degree from Business management or related.
• Proven experience as a Business Analyst or similar role, with a focus on process improvement and system integration.
• Strong analytical skills with the ability to create detailed process maps and flowcharts.
• Experience working with property management systems, ERP, and CRM.
• Excellent communication skills, capable of working with various teams and effectively presenting data and insights.
• A strategic thinker with a keen eye for detail and a passion for efficiency.

If you're passionate about the role of a business analyst and envision collaborating with Deluxe Holiday Homes, we invite you to apply and join us in our journey.

Deluxe Holiday Homes