Business Analyst Customer Analytics (retail Banking)
Abu Dhabi, United Arab Emirates
Job Description
Embark on a journey where your unique contributions are celebrated, and your professional growth is embraced. At ADCB, we nurture a diverse, inclusive community where every voice is valued.About the business areaThe Retail Banking Group (RBG) supports retail and micro-business customers in managing their finances, through expert advice and the provision of a full suite of specialist products and services in conventional and Shariah compliant banking. The business is committed to driving digital innovation to deliver excellence in customer service.We are actively seeking an ambitious professional to join our Retail Banking team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.In this role, your key responsibilities include:
- Upgrade and create the complete MIS infrastructure back end in conjunction with Banks IT department in order to support in the development of a comprehensive customer marketing database in Retail Banking and the creation of contest/campaign trackers.
- Coordinate with segments and products to develop relevant reports and assist in rolling out trackers and dashboards to the business in order to provide relevant and timely information in line with the required standards.
- Assist in developing the portfolio MIS across business lines and maintain/modify codes and SQL programmers to enable creation of automated reports from the Banks Business Intelligence (BI) systems.
- Adhere to all relevant organizational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner while delivering the required standard of service to customers and stakeholders.
- Bachelors degree preferably Bachelors Degree in Business Management, Finance, Commerce or any relevant
- A minimum of 5 years of in a Bank including an experience in analytics and campaign management.
- A professional skill of SQL coding
- Professional knowledge of Python coding
- Training in statistical tools and techniques
- Planning, analytical and time management skills
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Job Detail
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Job IdJD1691704
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAbu Dhabi, United Arab Emirates
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EducationNot mentioned