Branch Incharge

Sharjah, United Arab Emirates

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Ensure that individual Sales Targets where applicable are met.
To understand the Customer in relation to his parts requirement.
Quickly identify the parts through the FAST retrieval system or the EPC.
Proper communication with the Customer in relation to availability of parts and prices.
Give quotation based on customer requirement.
Prepare Invoices / Delivery orders of requisitions as required for Supply of parts.
Ensure that items as per customers request are eventually supplied. Do follow up with warehouse to arrange the parts for the customer .
Answer telephone queries related to parts & prepare Quotations where required. Attend CRM calls and enquiry.
Prepare parts estimates to W/shop where required.
Communicate by Phone, whatsup or e-mail for orders related to customers.
Do Parts Requisition Analysis for loss of sales based on quotation and parts request from Workshop/Counter.
Play an active role in Sales promotions to the segment.
Suggest improvement in terms of work processes. Do Kaizen at work.
Ensure adherence to ISO procedure/AS-Dos & N-CAM.
Maintain proper document for sales record.
Maintain Customer Database.
Follow the Nissan Standard process while dealing with Customer (N-POT).
Have good interpersonal skills and work as a team.