Job Description

At the heart of a Group where every job has a meaning, we're looking for our future Branch Assistant for our Dubai branch, United Arab Emirates.
At Petit Forestier Group, every employee is a talent. Through your expertise and skills, you'll help us to improving quality of life by mastering the cold chain.
Why join us?• A dynamic and stimulating environment within the Group, with the ambition of becoming the world leader in sustainable refrigerated rental.
• A dynamic team ready to take on new challenges every day.
• Opportunities for development and continuous training, through an integrated E-Learning tool.


What will the role be about
Assists in day-to-day operations, manages relationships with customers and ensures that the branch is running smoothly.
Organization of the branch• Greet customers and suppliers
• Assist the site manager with HR management
• Assist the team in communicating and organizing activities
• Report data to management software and alerts them in the event of inconsistency
• Order supplies and equipment for the branch


Administrative management and life of the contract• Issue quotes, contracts and amendments
• Record, monitors and invoices claims in liaison with the insurance companies and/or the insurance department at home branch (depending on the claim - SST or SAT)
• Monitor customer collections in the event of non-payment
• Manage rental/ service requests
• Check the agency's cash registers on a monthly basis for validation by the RO.
• Prepare invoices for services / Classifies invoices according to due dates
• Report vehicle claims to the insurance department
• Processes administrative operations relating to the commercial management of the branch


Manages vehicle movements• Carrie out operational tasks required by the agency (RIV, movements, etc.)


Who are we looking for (must have / nice to have)• Degree in administrative and/or commercial management.
• Without a specific diploma, significant experience in this field is also an asset.
• In-depth knowledge of office softwares (Word, Excel, etc.) and communication tools (Internet, Outlook, etc.).
• You know how to prioritize urgency, anticipate, organize and manage unforeseen events.
• You communicate clearly and effectively.
• You have good interpersonal and commercial skills with customers.
• You have a strong commitment to the collective success of the team and to customer satisfaction.


What are we offering (benefits)
We offer you a varied and versatile full-time position in a friendly team with a competitive salary. You will join a fast-growing company with committed employees and a family atmosphere. Are you enthusiastic, reliable, technically skilled and do you recognize yourself in this position? Then we look forward to receiving your application!• Competitive salary
• Holiday pay
• Career opportunities
• Training opportunities


You'll be part of a team that embodies the Group's values: passion, service, commitment and agility.
Petit Forestier Group is committed to diversity, equality and inclusion for all its employees.
Petit Forestier Group, a job that makes sense.