Job Description

The Bodyshop Manager is responsible for overseeing the day-to-day operations of the bodyshop, ensuring the highest standards of customer service and vehicle repair quality. This role requires strong leadership, organizational, and technical skills to manage the team effectively, coordinate workflow, and ensure timely completion of all repair work.

Key Responsibilities

• Management and Supervision:
• Lead, manage, and motivate the bodyshop team, including technicians, painters, and support staff.
• Conduct regular team meetings to discuss goals, performance, and workflow improvements.
• Monitor staff performance, provide coaching and development opportunities, and conduct performance reviews.
• Operational Oversight:
• Oversee all bodyshop operations, ensuring efficiency and productivity.
• Develop and implement standard operating procedures to enhance operational effectiveness.
• Manage the scheduling and prioritization of repair work to ensure timely completion.
• Ensure compliance with health and safety regulations and maintain a safe working environment.
• Customer Service:
• Maintain a high level of customer satisfaction by ensuring quality workmanship and timely service delivery.
• Handle customer complaints and issues promptly and professionally.
• Liaise with insurance companies, adjusters, and customers to coordinate repair work and approvals.
• Financial Management:
• Monitor and control bodyshop expenses and budget, ensuring profitability.
• Prepare and present regular financial and operational reports to senior management.
• Negotiate with suppliers and vendors to obtain the best pricing for parts and materials.
• Quality Control:
• Implement and oversee quality control processes to ensure all work meets industry standards and customer expectations.
• Conduct regular inspections of completed work to ensure adherence to quality standards.
• Address any quality issues or discrepancies promptly.
• Inventory and Equipment Management:
• Manage inventory levels, ensuring adequate supply of parts and materials without overstocking.
• Oversee the maintenance and calibration of all bodyshop equipment and tools.
• Ensure that all equipment is used correctly and safely.

Qualifications and Skills

• Education:
• High school diploma or equivalent required.
• Additional technical training or certifications in automotive repair or bodyshop management preferred.
• Experience:
• Minimum of 5-8 years of experience in a bodyshop or automotive repair environment.
• At least 2 years of experience in a managerial or supervisory role.
• Skills:
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Proficient in estimating software and management systems.
• Strong communication and customer service skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Knowledge of automotive repair techniques, tools, and equipment.

Working Conditions

• The Bodyshop Manager typically works in a workshop environment, which may involve exposure to noise, dust, and hazardous materials.
• This role may require occasional evening and weekend work to meet customer needs and operational demands.

How to Apply

Interested candidates should submit their resume and a cover letter detailing their relevant experience and qualifications to manager.horizoncarrentals@gmail.com or whats app their resume to +971527350886

Job Type: Full-time

Pay: AED8,000.00 - AED10,000.00 per month

Application Deadline: 15/07/2024