Job Description

Experience Required : Above 6 years


Location : Saudi, Riyadh


Position : 1


We're looking for immediate joiners .


Job Responsibilities


Essential Requirements:


• Should understand capacity modelling, management processes, and methodologies.
• Understand performance and capacity data and dashboard concepts.
• Experience in contributing to a systems architecture and design to help improve the quality and maturity of systems/processes.
• Should have previous experience with BMC TSCO (capacity management tool).
• Should have good exposure to Operating Systems and Databases and respective performance metrics.
• Good communication and analytical skills.
• Should have in-depth knowledge of BMC TSCO and its components.
• Implementation and integration of BMC TSCO with third-party tools.
• Maintain & Support BMC TSCO.
• Create and maintain Capacity Reports and their schedules.
• Good knowledge of Custom Dashboard and Reports.
• Support the tool on new requirements/version upgrades of the tool.
• Provide administrative support for a VMware-based BMC Demo Cloud (BDC)
• Provide administrative support for a SaaS, containerized demo deployment system
• Develop and support new, inspiring, and differentiated BMC Solution demos that can be used to
• Assist VSE Solution Engineers in customizing and supporting demonstration environments.
• Capture demo requirements for each solution release and ensure accurate replication of new demo deployments by working closely with all teams.
• Gather bug information and best practice requirements and work with demo developers to include them in later demo releases.
• Must work independently to troubleshoot and resolve complex, cross-solution integration issues.

Qualification:


• Knowledge of VMware and automation for demo platform support.OS expertise in Windows and Linux
• Desired BMC solution experience includes any or all of the following: BMC Helix ITSM, BMC Helix Discovery, BMC Helix Digital Workplace, BMC Helix Business Workflows, BMC Helix Operations Management, TrueSight Capacity Optimization and TrueSight Operations Management.
• General understanding of DevOps development and release processes.
• Comfortable working across multiple teams and cultures
• A flexible attitude and an ability to take basic objectives and drive projects with regular communication, producing excellent work with minimal guidance.
• Willing to meet at early or late hours as needed to interface with global teammates and customers.
• Automation through scripting (shell, Powershell, Python) experience. Experience debugging issues in systems and platforms at many levels.
• Ability to correlate incident trends into problem management and execute permanent fixes.
• Timely generation of customer-facing incident reports. Facilitate the generation of periodic operational reports for presentation to customers.
• Define an action plan for troubleshooting/resolution.
• Prepare the monthly capacity dashboard, which includes the details below. This is the initiative/input for the subsequent capacity actions.
• All VMware capacity stats (Cluster/Host/VM/Data store) will be complete.
• capacity picture of the physical layer and virtual VMs
• SAN Storage capacity (SAN and VSAN capacity)
• Database capacity (MS SQL/MY SQL/Oracle DB)
• Network/Security devices capacity (All Network devices/interfaces/switch ports)
• Forecast with 10, 20, and 30% growth.
• Approve/modify the new server builds based on existing capacity.
• Periodically review the risk register and update/modify the capacity risks.
• Prepare a sophisticated/crispy weekly report for the CIO, the key input for the Architecture review board meeting, to make decisions on
• infrastructure allotments for new projects and explain existing VMs. It will have weekly/monthly and 3 months stats for
• all the IT components like VM cluster, VM server and SAN storage, along with the application mapping details.
• Ensuring that the VMware clusters are balanced in terms of utilization by doing the workload/VM movements.
• Managing workload transformation project to move workloads from existing infrastructure to new infrastructure.


Contact Person: Amruta Lanka


Email id: amruta.lanka@vyomlabs.com