Job ProfileVista Global, the global business aviation group, integrates a unique portfolio of companies offering asset-light services to cover all aspects of business aviation, through its brands. The group's mission is to lead the change to provide customers with the most advanced flying services and the very best value, anytime, anywhere around the world.The role will be based in our Dubai office reporting to the Accounts Receivable Supervisor (APAC & ME). This position plays a crucial role in managing the company's cash flow and ensuring the timely receipt of payments from customers, which is essential for maintaining healthy financial operations.Your ResponsibilitiesResponsible for management of the end-to-end billing process for an assigned group of Program clients. Processing flight invoices correctly in line with contracted rates and conditions. Issuing monthly flight statements on a timely basis and liaising with clients on billing related issues.
Reviewing flight activity daily, checking details are correct, liaising with the Operations team to ensure accuracy of flight booking data prior to invoicing.
Producing accurate Program member invoices, ensuring alignment with the customer contract, applying standard and special contractual terms, including calculation and addition of auxiliary charges, costs or notes to the invoices.
Working with the Program sales team to review and approve ad-hoc invoices before dispatch to customers.
Ensuring assigned Program member balances for cash and hours flown are maintained and accurate, incorporating cash receipts and invoices.
Generate and send out assigned Program members monthly Flight Activity Statements.
Responding to customer queries regarding invoices and working with Sales to resolve issues as required.
Collaborating with management to provide reports on flying activity and other statistics as required; reporting differences between estimated and actual billing.
An On-Call duty rotation during weekends operates. The schedule is alternated between all team members.
Required Skills, Qualifications, and Experience
Minimum 2 years experience in an invoicing/billing role.
Experience working with UHNWI clients or for a luxury brand company is beneficial.
Significant Excel experience and an analytical, meticulous attention to detail approach required.
Fluency in English, with excellent verbal and written communications skills.
Prior experience with SAP accounting software is an advantage, though not essential.
You enjoy working in a highly pressured, dynamic, environment; ready to engage as required by a growing business.