Greet guests upon arrival and departure.
Assist guests with luggage and other belongings.
Provide information about hotel services and local attractions.
Escort guests to their rooms and explain room features.
Handle guest requests and inquiries promptly and efficiently.
Maintain cleanliness and organization of the lobby and public areas.
Coordinate with other hotel staff to ensure guest satisfaction.
Assist with valet parking services as needed.
Assist with special requests such as arranging transportation or making reservations.
Provide directions and recommendations for local dining and entertainment.
Qualifications:
High school diploma or equivalent.
Previous experience in a customer service or hospitality role preferred.
Excellent communication and interpersonal skills.
Ability to lift and carry heavy luggage and other items.
Friendly and approachable demeanor.
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment.
Positive attitude and strong work ethic.
Commitment to providing exceptional customer service.
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