Company DescriptionSLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.A wondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.
Greet arriving guests and retrieve their luggage
Escort guests to their rooms, explain the room facilities, and sell the hotel's various outlets (restaurant, bar, spa)
Deliver luggage, messages, faxes, packages etc. for guests and to undertake various other requests in order to ensure their comfort
Transport departing guests 'luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for
Ensure that luggage has been stored safely according to prescribed procedures
Ensure that the luggage storage area is kept clean and tidy at all times
Inform guests with savvy knowledge of hotel, its services, the city, and local 'happenings'
Be fully aware of what functions are going on in the hotel
Provide gracious, attentive, and friendly service
Qualifications
High School Diploma or equivalent required
One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
Possess a gracious, friendly, and fun demeanor
Ability to multitask, work in a fast paced environment and have a high level attention to detail
Strong verbal and written communication skills in English
Maintain positive and productive working relationships with other employees and departments
Ability to work independently and to partner with others to promote an environment of teamwork