As the worlds largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental\xc2\xae brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star resort presence.What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.Your Day to DayAs Bellman, will demonstrate the highest standards of guest care and welcome to achieve the highest possible guest satisfaction. Key responsibilities: luggage service, message delivery, newspaper distribution. Providing accurate information concerning hotel facilities, venues and functions; assisting guests with all enquiries, both hotel and non-hotel related; maintain detailed knowledge of the hotel activities of the day; maintain detailed knowledge of key occurrences in the city/location including directions to key points of interests, restaurants, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems, and special events.Assist and ensure that 3^rd party partners (Limousine & Valet) colleagues are complying with company policies, standards and procedures.The colleague will be expected to replace Dorman when required and also cover night shift regularly.Some of your main role responsibilities are:

• Monitor the expenses of daily newspaper deliveries to the guest rooms.
• Promote Inter-hotel sales, in house facilities and Food & Beverage outlets, and hotel Transport options
• To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest to maximize hotel sales.
• To have a full working knowledge of the IHG Rewards and Ambassador programme and its benefits.
• Recycle where-ever possible and enforce cost saving measures where appropriate.
• Greets guests at all times in a friendly and helpful manner and attempts to learn and use guests name at every opportunity.
• Maintain a high level of product and local knowledge.
• Focus on the guest needs and go the extra mile. Immediately handles all guests requests and promptly follows up to ensure satisfaction.

Ideally, you\'ll have some or all of the following competencies and experience we're looking for:

• Previous experience in a similar position in a 4* or 5* hotel within Middle East.
• Adequate English language communication skills is required. Russian/German speaker will be an advantage.

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we\'ll give you the Room to be Yourself.So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

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