5 star hotel experience required.
Assists guests with loading & unloading of luggage as well as delivering it to and collecting it from the guest's room ensuring that no damage is being done to any piece of luggage.
Delivers any faxes, messages, parcels, mail, newspapers, etc. to guest rooms in a timely manner and always verifying the guest's name and room number.
Maintains a high level of knowledge about Meydan Hotel facilities and services as well as Dubai and other Meydan properties to be equipped to answer guest enquiries and questions.
Records all tasks in the applicable forms or Log books.
Communicates with guest effectively, well responds in timely manner.
Works in a team, i.e. caring about other team members and different nationalities.
Ensures the quality of the bell service department.
Welcomes guests and assist with baggage, packages, briefcases etc.
Establishes a good rapport with the guests.
Ensures the transfer of all baggage to guestrooms without delay.
Job Type: Full-time
Experience:
• 5 star hotel: 1 year (Required)
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