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Bell Attendant
We at Novotel World Trade Centre Hotel are seeking for a Bell Attendant to join our Front Office team.
What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities.
What you will be doing:
Welcome the guests whether on the phone or in the hotel and assist with baggage, packages, briefcases etc.
Has an impeccable attitude which conveys the image of the brand and hotel.
Keep eyes open to give service promptly and efficiently with a friendly smile.
Establish a good rapport with the guests.
Show the guest around the bedroom, explaining the operation of any equipment.
Be aware of the location of the hotel and its environment and be able to direct the guest to and from the hotel.
Listen to the guests at all times, strive to respond as quickly as possible to all requests made by guests.
Assist guests with transportation requests & taxis.
Qualifications
Candidate must have previous experience.
Warm and caring personality
Ability to work cohesively as part of a team with minimum supervision
Ability to anticipate and focus attention on guest needs, being professional and welcoming