: POSITION OBJECTIVE - The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience - Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager Key Responsibilities - Must possess knowledge of varied cosmetics products and accessories - Demonstrate excellent make-up selling skills - Recommend and link customer specific products - Identify customer requirements and deliver excellent customer services - Brand representation at the required standards with updated product knowledge and minimized stock loss - Ensure all stock is laid out and displayed in order to attract customers and as per standard layout norms - Ensure awareness and vigilance at all times of security in the store without any negligence - Ensure the highest standards of housekeeping standards - Handle the POS (Point of Sale) / Billing Counter - Greet the customers and assist them in selecting the right product - Must be presentable and well-groomed at all the times - Tally money in the cash during the beginning / end of the shifts - Process the payments by cash / credit cards / vouchers / automatic debits - Issue receipts / refunds / change to the customers correctly - Convert the window shoppers to ultimate buyers - Promote the Club Apparel Loyalty Program of the company for repeat sales - Flexible to work for extended hours during the Sale / Festival period - Record the inventory inward / outward and maintain the report of the same - Must be updated about the various brands of the group for suggestive selling to the customers