Job Description

Overview:

Over the past two decades, The First Group has forged a reputation as one of the hospitality industry's leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fast-growing portfolio of award-winning hotels and residences, exciting F&B outlets and lifestyle venues, and delivered through our array of complementary third-party hotel and asset management services.

Core to our vision for the future of hospitality is The First Collection, our award-winning hotel brand that reflects the rich culture, innovative spirit, and unparalleled refinement for which Dubai is famous for.The First Collection's urban lifestyle resorts, situated in prime locations across Dubai, are renowned for their unique blend of world-class hospitality and modern flair, as well as their cutting-edge guest facilities and services, which include exclusive access to the stunning Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah.

Every hotel in our fast-growing portfolio reflects our ambition to capture the essence of urban living, blending it seamlessly with the tranquillity of a serene getaway.

The First Collection echoes the city's heartbeat, ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai, the world's most exciting metropolis.
:

We are looking for a talented and personable Bartender . The Bartender will be responsible for preparing and serving alcoholic and non-alcoholic beverages, providing excellent customer service, and maintaining a clean, organized bar area. This position requires a passion for hospitality, knowledge of mixology, and a commitment to delivering a memorable guest experience.### Key Responsibilities:

• Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, wine, beer, and soft drinks.
• Create signature cocktails and recommend beverages based on guest preferences.
• Ensure beverages are served with the correct garnishes, glassware, and presentation.
• Greet and interact with guests in a friendly, professional, and engaging manner.
• Take beverage orders from guests, ensuring accuracy and providing excellent service throughout the visit.
• Address guest inquiries about drink menu items and make recommendations when needed.
• Handle guest complaints or concerns promptly and professionally to ensure customer satisfaction.
• Maintain cleanliness and organization of the bar area, including the bar counter, glassware, and equipment.
• Ensure the bar is fully stocked with necessary ingredients, spirits, garnishes, and glassware.
• Clean and sanitize bar tools and equipment to comply with health and safety regulations.
• Process customer orders and handle cash, credit, and digital payments accurately.
• Follow hotel procedures for cash handling and ensure proper accounting for all transactions.
• Assist with opening and closing procedures for the bar, including setting up, restocking, and securing cash.
• Monitor and manage the inventory of alcohol, mixers, and supplies.
• Assist with regular stock checks and ordering of supplies to ensure the bar is always well-stocked.
• Report low inventory or discrepancies to the Bar Manager.
• Adhere to all health, safety, and sanitation guidelines, including handling alcohol responsibly.
• Monitor alcohol consumption and ensure compliance with hotel and local liquor laws and regulations.
• Ensure the bar area complies with all hygiene and safety standards.
• Work closely with other bar and restaurant staff to ensure smooth operations.
• Provide guidance to less experienced staff members and assist with training where necessary.


Desired Skill & Expertise:

• High school diploma or equivalent; bartending certification or mixology training is preferred.
• Previous experience as a bartender, preferably in a hotel, restaurant, or high-volume bar environment.
• Knowledge of classic cocktails, spirits, wine, beer, and non-alcoholic beverages.
• Experience with POS systems and cash handling.
• Excellent communication and interpersonal skills.
• Strong knowledge of mixology and drink preparation techniques.
• Ability to multitask and work efficiently in a fast-paced environment.
• Strong attention to detail, ensuring all beverages are prepared and served to a high standard.